Book Returns & Customer Service

For orders placed on the Indiana University Press website, please contact [email protected] or call 1-800-537-5487.

For all questions regarding bulk purchases placed directly through Indiana University Press, please email our customer service representative at [email protected]

Retailer/Wholesaler Book Return Policy

Effective November 1, 2022, Indiana University Press (including Red Lightning Books) will be sold and distributed by Hopkins Fulfillment Services (HFS). 

Ingram Publisher Services / Ingram Academic will accept returned books and products invoiced by Ingram until April 30, 2023. After that, all returns should go to Hopkins Fulfillment Services (HFS).  Questions concerning the return process at HFS should be directed to Davida Breier at [email protected].

Send returns purchased from Ingram Academic to:

Ingram Publisher Services
1210 Ingram Drive
Chambersburg, PA 17202