Journal Information

  • Keywords: Information Systems, Technology, Informatics, Digital Platforms, Electronic Services, System Design, System Development, User Behavior, Data Analytics


Electronic services, through information systems (IS) and information technologies (IT), are transforming businesses, economies, and societies. Modern electronic services consist of wide-ranging digital information infrastructures or services that leverage the Internet or the Web (e.g., e-commerce, e-business, fintech, e-health, e-government, and many more). e-Service Journal is a refereed international journal, that serves as an important forum for pioneering research on the foundations, design, development, delivery, management, evaluation, and impact of electronic services in any form or application. The journal publishes innovative research on all aspects of electronic services from analytical, behavioral, and technological perspectives.